Shipping policy

Shipping Policy

Shipping Policy (Australia)
This policy applies to purchases from LBRY Pty Ltd (ABN 12 687 884 797) through this website.

Where we ship
We ship within Australia only, unless we agree otherwise in writing.

Pre-orders vs in-stock items
Some products may be offered as pre-orders. If your order is a pre-order, dispatch timing is governed by our Pre-Order Terms (see below).

Order processing
For in-stock items, we aim to dispatch within [INSERT: 1–3 business days] after payment is received and order checks are completed.

Delivery estimates
Delivery timeframes shown at checkout are estimates only and can vary due to factors outside our control (carrier disruptions, weather events, peak periods, access issues, or remote locations).

Tracking
Where tracking is available, we will provide tracking details by email and/or via your customer account.

Authority to leave
If you request authority to leave (ATL), delivery is considered complete when the carrier records the parcel as delivered to the nominated location. ATL is at your risk.

Incorrect address / delivery failure
You are responsible for confirming your delivery address is correct. If a parcel is returned to us due to an incorrect or incomplete address, or because it was not collected from the carrier within the carrier’s timeframe, you may need to pay re-shipping costs.

Large-box and battery-aware shipping
This product contains a lithium battery and may ship as a “large-box” item. We may select a carrier service that is suitable for battery-containing goods.